Arunachal Pradesh CM eService: One-stop Solution
The Government of Arunachal Pradesh is committed to broadening its digital landscape and encouraging complete advancement throughout its boundaries. The government has included digital progression in its overall development objectives because it recognises the importance of this achievement and the transformative power of technology. This dedication is exemplified by the execution of numerous technology-focused initiatives intended to improve different aspects of the state’s digital infrastructure.
One notable initiative is the establishment of an online services portal called Arunachal eServices. This portal serves as a streamlined platform that allows for efficient access to essential public services related to the government. It addresses the challenges faced by citizens when obtaining urgent services through traditional offline processes. Issues such as limited office hours, geographical distance, and the availability of officers overseeing application and status procedures are effectively mitigated through this online portal.
The eServices platform is a one-stop shop for both citizens and the government. It is a specialized website where anyone can find, use, provide, and track various services. This platform helps government departments, whether they are from the Central or State Government, or local government bodies like Panchayats and Municipalities, to provide detailed information about the services they offer. This information includes the nature of the service, its intended recipients, the application process, any associated fees, and the steps involved in the application process.
SERVICES OFFERED
Various departments offer their services through the eService platform. The District Administration provides services to obtain certificates and permits, including Inner Line Permits, government ID card applications, temporary residence certificates for Indian Army enrolment, marriage certificate requests, access to the Scheduled Tribe Certificate – APST Gazette Notification, Permanent and Temporary Residence Certificates (PRC and TRC), income certificate requests, dependent certificates, and character certificates for various purposes.
The District Police, on the other hand, offers services such as obtaining Police Clearance Certificates, tenant verification services, verification of domestic help, issuing No Objection Certificates for tenders, and a Lost Certificate service for replacing misplaced certificates. Additionally, the Vigilance Department provides services for obtaining Vigilance Clearance Certificates for various purposes.
HOW TO APPLY
In order to avail the services under CM e-Service, one may follow the below mentioned process –
1. Sign up by clicking on the “Citizen Registration” or “Register Yourself” on the login page.
2. Login using your details and choose the desired service.
3. Complete the online form, upload the required documents, and submit.
4. The relevant department at the service delivery office will receive your application.
5. You will receive an SMS notification regarding the decision on your application.
TRACK APPLICATION STATUS
If you wish to track the progress of your application, you have two options:
1. Click on the “Track Application Status Report” link in the Citizen Section. This will inform you about the status of your application.
2. Use your login details (username and password) to visit the ServicePlus Home page. Click on Login, enter your username and password, and then click on the “Track Application Status” link to find out where your application stands in the process.
VERIFICATION
For authenticating the validity of the e-Certificates issued through the portal, here’s what you need to do:
1. Go to http://eservice.arunachal.gov.in and click on “Verify Certificate.”
2. Enter the Application Reference Number and Token Number found at the bottom of the certificate.
3. Click on Download Certificate. The certificate will only download if the entered details are correct.
Arunachal eServices is one of the many digital initiatives adopted by the Government for enabling transparency and effectiveness to the citizens of the state. This digital leap not only aligns with the global trend of technological integration but also positions Arunachal Pradesh as a forward-thinking entity at the forefront of digital governance.
